The purpose of this paper is for you to reflect on your experiences in this seme

The purpose of this paper is for you to reflect on your experiences in this semester and integrate your
learning from all aspects of the course, including the assigned readings, lecture videos, labs and other course work.
Please make specific reference to readings and other course materials to support, clarify, and contextualize your ideas. I want to see that you have not only read and understood assigned readings, but also thought about them in relation to your own experiences and learning.
Your submission should also answer the following questions:
At the beginning of this semester, what did you expect to learn from this class?
Did it require more or less effort than you thought it would?
What did you like most about the class?
What did you like least about the class?
What was something unexpected that you learned?
What was the most valuable thing that you learned?
Did this class help you with your career/major decision? If so, how?
What Is This Course About?
This Information Systems Management (ISM 3011) course provides you with insight on how information systems are used in organizations, as well as how they can be used to help create competitive advantage and ensure operational success. The primary goal of this course is to introduce the fundamental concepts of information systems from a technical and managerial perspective.
This course operates in a hybrid format: some time will be spent in-class and the other will be hosted on the Canvas Learning Management System.
Why Information Systems Management?
As technology is further embedded into organizations, it becomes important for you to have foundational knowledge of what is possible today, what’s going on behind the scenes, and what is on the horizon for tomorrow.
Questions you will probably find yourself thinking about during this course:
How can I know if my business is running well?
How can I better reach my customers?
How can I know what products I should be selling and when?
As you will learn in this course, technology, and specifically processes of how we transform data into actionable information, is often serving as the springboard for being able to answer these questions effectively (and sometimes even leading to new questions altogether).
Think about how much your life has changed with the advent of the smartphone. Just as the smartphone has changed how you interact with others, read your news, and find funny cat pictures online, technological advances have reshaped business processes (customer relationship management systems and information in one centralized location instead of post it notes all over your desk), changed your expectations on sales (I fully expect that items that I order online will arrive in 2 business days thanks to Amazon Prime), changed your expectations on customer service (24/7 on-demand, and with the help of artificial intelligence to get you the answers you need fast), changed how you interact with and think about support (knowledge-bases and forums where customers contribute to shared knowledge), etc.
Post-FIU (once you begin working at an organization), you will likely find yourself in a meeting where you will need to interface with business leaders, IT folks, database folks, and associates of various levels of technical competency. How great would it be if you could bridge that gap and effectively communicate technical concepts to non-tech folks? Imagine being able to achieve harmony between the business side of things and the tech side of things. That’s what this class is all about – that alignment, and how to leverage technology to create operational excellence.

Leave a Reply

Your email address will not be published. Required fields are marked *